Refund Policy
Refund & Exchange Policy
At Worth it, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns & Refunds
We accept returns within 7 days of delivery for a full refund. To be eligible for a return, items must be:
- Unworn and unwashed
- In original condition with all tags attached
- In original packaging
Exchanges
We offer free exchanges for different sizes or colors within 7 days of delivery. Exchange items must meet the same conditions as returns.
How to Initiate a Return or Exchange
- Contact us at [your-email@worthit.fit] with your order number
- Specify whether you want a refund or exchange
- We'll provide you with return instructions
- Ship the item back to us
Refund Processing
Once we receive your return, we'll inspect the item and process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Non-Returnable Items
For hygiene reasons, the following items cannot be returned:
- Underwear and intimate apparel
- Items marked as final sale
Shipping Costs
Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.
Questions?
If you have any questions about our refund policy, please contact us at [your-email@worthit.fit]